Business Insurance Claims Center

Commercial Auto Claims

If you have a Commercial Automobile claim to report, call our Claims Division at (808) 564-8222 or toll-free at (888) 312-2525, Monday – Friday, 8am – 4:30pm.

When calling our Claim Adjusters, please have the following information ready:

1. Your policy number;
2. The date, time and location of the incident
3. The names, addresses and telephone numbers of everyone involved, including witnesses;
4. The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
5. The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.

— OR —

Click here to download our Commercial Automobile Claim form and complete by typing your information directly on the fill-in form:

Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com).

Or print and mail a hardcopy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520

Commercial Property or General Liability Claims

Please contact your independent insurance agent with questions or to start the claims process.

Workers Compensation Claims

If you have a Workers Compensation Claim to report, click here to download our Workers’ Compensation Claims form and complete by typing your information directly on the fill-in form. You may submit your completed form by email, facsimile or mail.

Once submitted, we will notify your agency when we begin the claim process.

Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com)

Or print and mail and mail a hardcopy to:

Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520