If you have a General Liability claim to report, please contact us by one of the following methods. Once submitted, we will notify your agency when we begin the claim process.

• Telephone***
  Please call our Claims Division at 808-564-8222 or toll-free from the neighbor islands at 888-312-2525.



• Online
  Fill-out and submit our Commercial Property Claim Form.



• Facsimile
  Download our Commercial Property Claim Form. Complete the form by typing your information directly on the fill-in PDF form, print and fax the completed form to 808-275-8222.



• E-mail
  Email the details of your claim to our .
   


• Mail
  Download our Commercial Property Claim Form. Complete the form by typing your information directly on the fill-in PDF form, print and mail a copy to:
  
  Island Insurance Companies
  Attn: Claims Division
  P.O. Box 1520
  Honolulu, HI 96806-1520
  

***NOTE When calling our Claim Adjusters, please have the following information ready:

1. Your policy number;
2. The date, time and location of the incident;
3. The names, addresses and telephone numbers of everyone involved, including witnesses;
4. Description of property involved in loss.